Dishonesty in the workplace can take many different forms including:
- Stealing of the employer’s money out of the till, petty cash box or safe
- Taking of business merchandise
- Unauthorised and undisclosed use of employer’s equipment
- False claims of illness as reason for absence from work
- Punching an absent employee’s clock card
- Getting another employee to punch one’s clock card in one’s absence
- Falsifying of cheques, invoices, quotations or business documents
- Embezzlement of the employer’s funds
- Misrepresentation or falsification of employment qualifications or other credentials
- For example, selling the employer’s merchandise or services and charging the client privately for own gain
- Telling lies to cover up work errors or for other reasons
- Secretly competing with the employer by engaging in own business in the same field
- Receiving bribes
- Any other forms of deception, illegal or unethical acts detrimental to the employment relationship.
Where an employee is disciplined for any form of dishonesty the issue of trust arises. The employer is entitled to claim that, where an employee is found guilty of dishonesty, the trust element of the employment relationship has been damaged. However, this does not necessarily mean that:
- The damage to the trust relationship is so bad that it is irreparable
- The breach of trust automatically merits dismissal.
It is a well-accepted principle that:
- Employees are expected, as part of their employment contract, to behave honestly and in the interests of their employers; and that
- trust is an important element to consider in deciding whether the employment relationship of a dishonest employee should continue.
However, the employer’s right to dismiss the dishonest employee for breach of trust depends on the answers to a number of questions including:
- Was the trust really destroyed?
- Was the position that the employee occupied one where trust was a key factor. For example, did the employee work without supervision or with company funds?
- Was there an alternative corrective measure available short of dismissal?
- Has the employer acted consistently. For example, have other employees, committing similar offences, been dismissed due to the destruction of the employment relationship?
- Did the employee try to cover up the dishonest act with further dishonesty or did he/she immediately own up and show genuine remorse?
It a combination of complex factors that will determine whether breach of trust merits dismissal or not. The CCMA and courts will not always accept allegations of breach of trust as justification for dismissal. For example, in the case of SACCAWU VS OK Bazaars Kimberley (1998, 7 BALR 887) the CCMA found that the dismissed employees had committed serious offences by withdrawing cash from their tills contrary to company rules. However, other employees who had committed similar offences had not been dismissed. This meant that this type of conduct did not result in the total destruction of the trust relationship because the other employees were allowed to retain their employment.
Employers are therefore warned that, before using breach of trust as justification for dismissal, they get expert advice as to whether, in the context of all the facts of the case and surrounding circumstances, such an argument will hold up in court.
Contact Labour Law Management Consulting for more information.